Last Updated: October 2, 2026
DMInsight L.L.C., doing business as InsightLabsDigital (“InsightLabsDigital,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.
By using our website, submitting a form, booking a meeting, or otherwise providing information to us, you acknowledge the practices described in this Privacy Policy.
We may collect personal information that you voluntarily provide to us, including:
Full name
Email address
Phone number
Business name
Business website
Business address
Meeting preferences
Information you provide through forms, booking pages, surveys, or communications with us
Information related to your inquiries, services, or business needs
We may also automatically collect certain technical information when you use our website, including:
IP address
Browser type
Device type
Operating system
Pages viewed
Referring website
Date and time of website visits
Cookie and similar tracking information
We may use the information we collect to:
Respond to inquiries and requests
Schedule and manage meetings
Provide our services
Communicate with customers and prospective customers
Send appointment confirmations and reminders
Provide customer support
Send service-related updates
Provide information requested by you
Send marketing or promotional communications when you have separately consented to receive them
Improve our website, services, and customer experience
Analyze website usage and performance
Maintain the security of our website and systems
Comply with applicable legal and regulatory requirements
We only send SMS communications in accordance with the consent provided by the recipient.
DMInsight L.L.C. dba InsightLabsDigital may offer SMS messaging programs.
If you provide your mobile phone number and choose to opt in, you may receive the category of SMS messages that you specifically selected.
Transactional and non-marketing messages may include:
Appointment confirmations
Appointment reminders
Scheduling or rescheduling information
Service-related communications
Customer support messages
Follow-up information related to your request or interaction with us
Marketing messages may include:
Information about InsightLabsDigital services
Educational content
Webinars or events
Promotional offers
Other marketing communications
Marketing SMS consent and non-marketing SMS consent are collected separately.
You are not required to consent to SMS marketing as a condition of purchasing a product, receiving a service, submitting a form, or booking a meeting.
Message frequency may vary. Message and data rates may apply.
You may reply STOP at any time to opt out of SMS communications.
You may reply HELP for assistance.
After you opt out, you may receive one final message confirming that your opt-out request has been processed.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, transfer, or provide SMS opt-in consent or mobile phone information to third parties or lead generators for their own marketing or promotional purposes.
This restriction applies specifically to mobile phone numbers, SMS opt-in records, and SMS consent information.
HighLevel currently requires this specific non-sharing concept in an A2P Privacy Policy, and Twilio identifies the absence of a clear mobile-information non-sharing statement as a common campaign rejection reason. HighLevel Support Portal
We may use cookies and similar technologies to understand how visitors use our website, improve website performance, remember preferences, and measure the effectiveness of our marketing.
These technologies may collect information such as:
Browser type
Device information
IP address
Pages visited
Time spent on pages
Referring pages
Website interactions
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website.
We may use analytics and advertising tools to better understand website traffic and the effectiveness of our marketing.
These services may process website activity and device information in accordance with their own privacy practices.
SMS opt-in information and SMS consent are not shared with these providers for their own marketing or promotional purposes.
We may use service providers to help us operate our business and provide services, including companies that assist with:
Website hosting
Scheduling
Customer relationship management
Communications
SMS delivery
Email delivery
Analytics
Customer support
Security
Payment processing
Business operations
These providers may access information only as necessary to perform services on our behalf.
Mobile information and SMS consent are not provided to third parties or affiliates for their own marketing or promotional purposes.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, misuse, or destruction.
However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.
We may retain personal information for as long as reasonably necessary to:
Provide requested services
Maintain business records
Fulfill the purposes described in this Privacy Policy
Resolve disputes
Enforce agreements
Meet legal, tax, accounting, or regulatory obligations
When information is no longer reasonably required, we may delete or anonymize it in accordance with applicable law.
Depending on your location and applicable law, you may have rights regarding your personal information.
These rights may include the ability to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your data is used
Withdraw certain types of consent
Opt out of marketing communications
To exercise a privacy right, contact us using the information provided below.
We may need to verify your identity before processing certain requests.
You may unsubscribe from marketing emails by using the unsubscribe link contained in the email.
Even if you unsubscribe from marketing emails, we may still send communications necessary to provide services you requested or respond to your inquiries.
You may opt out of SMS communications at any time by replying STOP.
You may reply HELP for assistance.
Opting out of SMS does not necessarily affect communications through other channels unless you separately opt out of those channels.
Your decision to opt out will be honored in accordance with applicable messaging requirements.
Our website and services are intended for individuals who are at least 18 years old.
We do not knowingly collect personal information from children under 18.
If we learn that we have collected personal information from a person under 18, we will take reasonable steps to delete that information where appropriate.
We may disclose information when reasonably necessary to:
Comply with applicable law
Respond to lawful legal requests
Protect our legal rights
Investigate fraud, abuse, security incidents, or other unlawful activity
Protect the safety of our customers, users, business, or others
Nothing in this section permits SMS opt-in consent or mobile information to be shared with third parties or affiliates for marketing or promotional purposes.
If DMInsight L.L.C. is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be handled as part of that transaction subject to applicable law.
SMS opt-in consent and mobile information will not be transferred to another party for that party's independent marketing or promotional use without obtaining any consent required by applicable law.
Our website may contain links to websites operated by other organizations.
We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policy of any external website you visit.
We may update this Privacy Policy periodically.
When changes are made, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
If you have questions about this Privacy Policy, your personal information, or our SMS program, please contact:
DMInsight L.L.C.
Doing Business As: InsightLabsDigital
Website:
https://insightlabsdigital.com
Email: [email protected]
Phone: +1(215)-859-2180